00.
Iran Home Appliances Co.
Quality & Production
As a leading premium manufacturer, our product range aims to combine the highest quality with sophisticated design and outstanding functionality. This also includes offering our customers an inspiring shopping experience and winning them over through first-class customer service before, during and after the purchase of our products.
A quality promise with a future
The quality factor plays a decisive role in the entire life cycle of a product. The aim: Excellent customer satisfaction through closed quality control loops – from development and production through delivery and service to feedback and its implementation in development. A loop that closes yet always remains open to change.
01.
Everyone is responsible for their own actions.
Responsibility
We are committed to our corporate responsibility in relation to our activities. This includes working conditions, integrity and conduct, legal compliance and respect for the environment and society, for instance. With the Code of Ethics, we give our employees a group-wide focus.
02.
Quality first, honesty always
Quality
standards
We set high standards for ourselves and our products, and strive for the best quality. This also applies to the choice of materials, craftsmanship, our image and our service. Modern quality and environmental management systems ensure that our products and services are the best solutions with great advantages for our customers.
03.
Quality in every part
Quality management
Our quality management is certified ISO 9001; environmental management in accordance with ISO 14001 and the occupational health and safety management system complies with ISO 45001. We focus on domestic manufacturing of our products and our own production sites abroad. We also have a global quality organization, which accepts all goods produced and tests them in accordance with statutory requirements.
04.
Quality is not expensive, it has no price.
Further developing
quality standards
We consider the excellent quality, safety and sustainability of our products and services to be a pillar of our success. We are driven by the expectations of our customers and partners, and we are thus continuously developing our quality standards.
05.
Be reliable...
Evaluating impact
We are aware of the fact that, despite our best efforts, our activities, services and the products themselves all have an impact on the environment and natural resources. It is therefore our duty to communicate, evaluate and minimize – or completely avoid – these impacts.
06.
Education is not a cost, but an investment in human capital.
Training employees
Our employees are responsible for quality, environmental protection and improvement of energy performance in their own area of activity. This way, we always create and improve workflows and processes together.
07.
Green and clean, that's the dream!
Assessing
environmental sustainability
New systems, spare parts, goods and services are procured under consideration of environmental sustainability, energy efficiency and lifecycle costs.
08.
Leave nothing behind.
Enhancing sustainability
We have a long-term, sustainable outlook in all respects. The issues of quality, environmental protection and energy efficiency all have the same high status within our organization’s management system. We consider our fundamental objective in the creation of products, processes and jobs to be the occupational safety and health protection of our employees, partners and customers.
